Forum Xamarin.iOS

Azure Notification Hub - Push Notifications Inquiry

Xam90Xam90 Member ✭✭

Azure Notification Hub is stating our iOS push notifications were successful but our iOS users did not receive any notification, has anyone encountered this before and could please help out?


  • ColeXColeX Member, Xamarin Team Xamurai

    Check the article of Diagnose dropped notifications in Azure Notification Hubs .

    Most of the causes are collected in the link , you can learn why notifications were dropped, and how to fix the issue.

    • Notification Hubs misconfiguration
    • Application issues
    • Push notification service issues
  • Xam90Xam90 Member ✭✭

    Thanks for your response ColeX. Azure Notification Hub is showing the push notifications were successfully sent out but only some of our users are receiving the notification.

  • ColeXColeX Member, Xamarin Team Xamurai
    edited February 25

    It's probably caused by the valid tokens not accepted by Apple , the best solution is to test all the device tokens in the DB and figure out the ones that are invalid and delete them.


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