Paid subscription via VS Marketplace 3 weeks ago, still can't access XamU.

LyndonHugheyLyndonHughey USUniversity ✭✭✭

I subscribed to XamU about 3 weeks ago via VS Marketplace. I'm being charged via my Azure subscription, but XamU homepage says that I need to subscribe to access more courses. Who can I contact to resolve this?

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Answers

  • JohnMillerJohnMiller USForum Administrator, Xamarin Team Xamurai

    @KarinaUng, can you help Lyndon with this?

  • rene_ruppertrene_ruppert DEXamarin Team, University, XamUProfessors Xamurai

    Hi @LyndonHughey

    We are sorry to hear you are having problems accessing our course materials. Have you received an email from Xamarin University containing a redemption code? (Make sure to check your spam folder) If yes, please create a new account at Xamarin University or sign in with your existing account and redeem the code.

    You can read more about this process in our docs at https://docs.microsoft.com/en-us/vsts/billing/xamarin-univ?view=vsts#buy-it

    If this does not help, please feel free to contact training@xamarin.com and include details of your purchase, used email addresses etc.

  • LyndonHugheyLyndonHughey USUniversity ✭✭✭
    edited April 19

    Thanks for the updates all. I did more searching and realized I could email the training email after I posted here. Feel free to delete this thread since it seems to be a support question. I initially thought I might have done something wrong in regards to switching over to the new account.

  • LyndonHugheyLyndonHughey USUniversity ✭✭✭

    I got help from training@xamarin.com. Thanks @KarinaUng

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