"Your Xamarin.Android trial has ended" popup message

TomSoderlingTomSoderling USUniversity ✭✭✭
edited October 2014 in Visual Studio

For the last few weeks, every time I open Xamarin Studio, I see the "Your Xamarin.Android trial has ended" popup. It gives me two options: "Purchase a Xamarin.Android subscription" (which I don't want to do) or "Use Xamarin.Android Starter Edition" (the option I choose). No matter what I do - it keeps popping up.

I have Xamarin Studio v5.4 (build 240)

I'd appreciate any help. Thanks!

Posts

  • mattwardmattward GBMember Xamurai

    The only workaround I know of is to log out of your account. That prevents the dialog from being displayed.

    You may also be able to fix this by deactivating the machine in your account settings. I have not tried that since it deactivates the entire machine and I was hoping the bug gets fixed so I can confirm the fix is working.

  • TomSoderlingTomSoderling USUniversity ✭✭✭

    Thanks Matt - yeah signing out certainly does work.

    I've also noticed that on my account I have 2 expired Android trials. I wonder if that has something to do with it. I'm a little wary of deactivating my license for my machine :/

  • mhutchmhutch USMember, Xamarin Team Xamurai

    I'd recommend contacting support, it sounds like somehow two trials got activated on your account which might be causing issues when XS asks the server to end the trial.

  • TomSoderlingTomSoderling USUniversity ✭✭✭

    Ah, good suggestion. I emailed Android support and they removed my 2 expired trials - now the popup is gone.

    Thanks for your help!

  • Beachside_JasonBeachside_Jason USMember ✭✭

    How did you contact support? I'm having the exact same issue but as an Indie dev I only see community support options.

  • TomSoderlingTomSoderling USUniversity ✭✭✭

    I emailed: [email protected]

  • JonShanksJonShanks GBMember
    edited February 2016

    I am getting the same issue and on top of that my XS has started hanging on me on a regular basis last few days. This hanging only started when I tried to build and got the dialog telling my my "free" Indie license (I have a paid account) cant compile an app so large.

    I cleared that size to big issue by shutting XS down and relogging on. Still get the dialog though telling me that Trial has expired and also XS hanging about 10 - 15 times a day forcing me to Force Quit and reload.

    Its becoming a serious pain especially when we are weeks away from release.

    Running latest XS release on Yosemite.

    XCode is up to date, I did download some previous ios versions as well via xcode for testing (In cse this is relative)

    Below is the last few entries from my logs

    ERROR [2016-02-12 14:54:10Z]: Gdk-Critical: void gdk_window_coords_to_parent(GdkWindow *, gdouble, gdouble, gdouble *, gdouble *): assertion GDK_IS_WINDOW (window)' failed Stack trace: at Gtk.Application.gtk_main () [0x00000] in <filename unknown>:0 at Gtk.Application.Run () [0x00001] in /private/tmp/source-mono-mac-4.2.0-branch-c6sr1/bockbuild-mono-4.2.0-branch/profiles/mono-mac-xamarin/build-root/gtk-sharp-2.12.21/gtk/Application.cs:135 at MonoDevelop.Ide.IdeApp.Run () [0x00000] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/Ide.cs:376 at MonoDevelop.Ide.IdeStartup.Run (MonoDevelop.Ide.MonoDevelopOptions options) [0x00833] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/IdeStartup.cs:291 at MonoDevelop.Ide.IdeStartup.Main (System.String[] args, MonoDevelop.Ide.Extensions.IdeCustomizer customizer) [0x00093] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/IdeStartup.cs:652 at Xamarin.Startup.MainClass.Main (System.String[] args) [0x00003] in /Users/builder/data/lanes/2693/bb74ff46/source/md-addins/Xamarin.Startup/Main.cs:11 ERROR [2016-02-12 14:54:10Z]: Gdk-Critical: GdkWindow *gdk_window_get_parent(GdkWindow *): assertionGDK_IS_WINDOW (window)' failed
    Stack trace:
    at Gtk.Application.gtk_main () [0x00000] in :0
    at Gtk.Application.Run () [0x00001] in /private/tmp/source-mono-mac-4.2.0-branch-c6sr1/bockbuild-mono-4.2.0-branch/profiles/mono-mac-xamarin/build-root/gtk-sharp-2.12.21/gtk/Application.cs:135
    at MonoDevelop.Ide.IdeApp.Run () [0x00000] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/Ide.cs:376
    at MonoDevelop.Ide.IdeStartup.Run (MonoDevelop.Ide.MonoDevelopOptions options) [0x00833] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/IdeStartup.cs:291
    at MonoDevelop.Ide.IdeStartup.Main (System.String[] args, MonoDevelop.Ide.Extensions.IdeCustomizer customizer) [0x00093] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/IdeStartup.cs:652
    at Xamarin.Startup.MainClass.Main (System.String[] args) [0x00003] in /Users/builder/data/lanes/2693/bb74ff46/source/md-addins/Xamarin.Startup/Main.cs:11
    ERROR [2016-02-12 14:54:10Z]: Gdk-Critical: gboolean gdk_window_has_native(GdkWindow *): assertion GDK_IS_WINDOW (window)' failed Stack trace: at Gtk.Application.gtk_main () [0x00000] in <filename unknown>:0 at Gtk.Application.Run () [0x00001] in /private/tmp/source-mono-mac-4.2.0-branch-c6sr1/bockbuild-mono-4.2.0-branch/profiles/mono-mac-xamarin/build-root/gtk-sharp-2.12.21/gtk/Application.cs:135 at MonoDevelop.Ide.IdeApp.Run () [0x00000] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/Ide.cs:376 at MonoDevelop.Ide.IdeStartup.Run (MonoDevelop.Ide.MonoDevelopOptions options) [0x00833] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/IdeStartup.cs:291 at MonoDevelop.Ide.IdeStartup.Main (System.String[] args, MonoDevelop.Ide.Extensions.IdeCustomizer customizer) [0x00093] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/IdeStartup.cs:652 at Xamarin.Startup.MainClass.Main (System.String[] args) [0x00003] in /Users/builder/data/lanes/2693/bb74ff46/source/md-addins/Xamarin.Startup/Main.cs:11 ERROR [2016-02-12 14:54:10Z]: Gdk-Critical: void gdk_window_coords_to_parent(GdkWindow *, gdouble, gdouble, gdouble *, gdouble *): assertionGDK_IS_WINDOW (window)' failed
    Stack trace:
    at Gtk.Application.gtk_main () [0x00000] in :0
    at Gtk.Application.Run () [0x00001] in /private/tmp/source-mono-mac-4.2.0-branch-c6sr1/bockbuild-mono-4.2.0-branch/profiles/mono-mac-xamarin/build-root/gtk-sharp-2.12.21/gtk/Application.cs:135
    at MonoDevelop.Ide.IdeApp.Run () [0x00000] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/Ide.cs:376
    at MonoDevelop.Ide.IdeStartup.Run (MonoDevelop.Ide.MonoDevelopOptions options) [0x00833] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/IdeStartup.cs:291
    at MonoDevelop.Ide.IdeStartup.Main (System.String[] args, MonoDevelop.Ide.Extensions.IdeCustomizer customizer) [0x00093] in /Users/builder/data/lanes/2693/bb74ff46/source/monodevelop/main/src/core/MonoDevelop.Ide/MonoDevelop.Ide/IdeStartup.cs:652
    at Xamarin.Startup.MainClass.Main (System.String[] args) [0x00003] in /Users/builder/data/lanes/2693/bb74ff46/source/md-addins/Xamarin.Startup/Main.cs:11
    ERROR [2016-02-12 14:54:10Z]: Disabling glib logging for the rest of the session

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