App crashes on Launch on IPhone

I am facing an issue with my app. The app works fine in Android but with iOS we are facing an issue where in if we try to launch the app it crashes. Also once relaunched we are not able to send the crash reports so the details of the crash is not appearing on the Hockey App.
This issue appears up very rarely and if this appears the App has to be uninstalled and reinstalled from the Hockey App.
This is not a debug version, it is a version released to our Customer via Hockey. Please let me know if there are any pointers with which there can be any help.

I have a video of this behavior the URL for the same is - https://1drv.ms/v/s!AnI0bO4Sz2ojiplrykkT4MltsB_t1g

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