We are developing an App (iOS and Android) using Xamarin, the App is compiled with Ad-Hoc profile and deployed using OTA (On the Air) deployment method. after several months of use, some people are reporting that the App is not running on iPhone 5C devices wih iOS 9.0. With no iPhone 5C in hand I started testing the App using TestCloud and I'm able to reproduce the issue using iPhone 5 and iPhone 5C withiOS 8.2 and 9.0, Please find the attached device log.
The reason of the crash is explained by the below logs :
Sep 28 17:24:53 iPhone MobileGestaltHelper : libMobileGestalt MobileGestalt.c:273: server_access_check denied access to question UniqueDeviceID for pid 206
Sep 28 17:24:53 iPhone ScriptAgent : libMobileGestalt MobileGestaltSupport.m:170: pid 206 (ScriptAgent) does not have sandbox access for re6Zb+zwFKJNlkQTUeT+/w and IS NOT appropriately entitled
Sep 28 17:24:53 iPhone ScriptAgent : libMobileGestalt MobileGestalt.c:534: no access to UniqueDeviceID (see <rdar://problem/11744455>)
Sep 28 17:24:54 iPhone locationd : Gesture EnabledForTopCLient: 0, EnabledInDaemonSettings: 0
Sep 28 17:24:55 iPhone locationd : Location icon should now be in state 'Inactive'
Sep 28 17:25:12 iPhone com.apple.xpc.launchd (UIKitApplication:com.loreal.mynews[0xe507]) : Service exited due to signal: Killed: 9
Sep 28 17:25:12 iPhone DTMobileIS : Could not create service named com.apple.instruments.server.services.capabilities
Sep 28 17:25:12 iPhone SpringBoard : Application 'UIKitApplication:com.loreal.mynews[0xe507]' exited abnormally via signal.
While the app is running correctly on iPhone 6, 6 Plus, 5S and 6S with iOS 8.2 and 9.0, I dont know if these errors are specific to the iPhone 5 and 5C? Could you please help us to figure out how to resolve this issue ?
Thanks for your help.