Forum Xamarin.iOS

Azure Notification Hub - Push Notifications Inquiry

Xam90Xam90 Member ✭✭

Azure Notification Hub is stating our iOS push notifications were successful but our iOS users did not receive any notification, has anyone encountered this before and could please help out?

Answers

  • ColeXColeX Member, Xamarin Team Xamurai

    Check the article of Diagnose dropped notifications in Azure Notification Hubs .

    Most of the causes are collected in the link , you can learn why notifications were dropped, and how to fix the issue.

    • Notification Hubs misconfiguration
    • Application issues
    • Push notification service issues
  • Xam90Xam90 Member ✭✭

    Thanks for your response ColeX. Azure Notification Hub is showing the push notifications were successfully sent out but only some of our users are receiving the notification.

  • ColeXColeX Member, Xamarin Team Xamurai
    edited February 25

    It's probably caused by the valid tokens not accepted by Apple , the best solution is to test all the device tokens in the DB and figure out the ones that are invalid and delete them.

    Refer https://stackoverflow.com/a/24543495/8187800

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