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A new UWP app passed certs and says 'In the Microsoft store' 5 days ago, but its not yet visible

JohnHJohnH GBMember ✭✭✭✭✭

Hi all,
We don't have a Xamarin UWP channel so posting here, I hope thats ok!
How long before a new UWP app appears on the Microsoft store? We read it was 24 hours but it is now 5 days later and it still isn't there (including when using the direct web link and app store link from the Product Identity page in Partner Center). It is also set to be available in all 241 countries.

Any suggestions or pointers? How long does it normally take?

Thanks
John

Best Answer

Answers

  • NMackayNMackay GBInsider, University mod
    edited February 12

    It did take a while last time I did it, 3-4 days on initial submission, updates roll out within 24 hours.

    Did you double check they haven't come back asking a question? if the app requires a login and you can't self register, like AppStore, they will require a login to vet the app.

  • JohnHJohnH GBMember ✭✭✭✭✭

    Hi NMackay!
    Good thinking, but I haven't seen anything to say they have a question, is that just via email or would it show in Partner Center?

  • JohnHJohnH GBMember ✭✭✭✭✭

    I don't have a notification in partner center so opened a ticket. They didn't see anything wrong with the submission and so have escalated internally.

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