Can't Download Latest Update "Could Not Contact Update Server"

rmaciasrmacias USBeta, University ✭✭✭✭✭

Anyone else getting an error when performing a "Check For Udpate" in Xamarin Studio. Trying to download the latest stable release, but keep getting a "Could Not Contact Update Server". This is happening at work and at home. Below is the log, but I'm assuming that the server is just getting hammered with 3.0 release today?? Any ideas??

INFO [2014-05-28 17:33:10Z]: Starting Xamarin Studio 4.2.5 (build 0)
INFO [2014-05-28 17:33:10Z]: Running on Mono 3.2.6 ((no/9b58377)
2014-05-28 17:33:10.388 XamarinStudio[422:e07] *** WARNING: Method userSpaceScaleFactor in class NSView is deprecated on 10.7 and later. It should not be used in new applications. Use convertRectToBacking: instead. 
INFO [2014-05-28 17:33:10Z]: Using GTK+ 2.24.23
INFO [2014-05-28 17:33:10Z]: Add-in loaded: MonoDevelop.Core
INFO [2014-05-28 17:33:10Z]: Add-in loaded: MonoDevelop.Ide
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.MacPlatform
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.Debugger
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.Debugger.Soft
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.SourceEditor2
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.DesignerSupport
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.XmlEditor
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.Xamarin.Ide
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.MonoAndroid
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.Xamarin.Ide.Mac
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.VersionControl
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.Deployment
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.AspNet
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.Autotools
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.Refactoring
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.CSharpBinding
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.MacDev
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.IPhone
INFO [2014-05-28 17:33:11Z]: Initializing Runtime Mono 3.2.6
Starting Xamarin Studio
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.AspNet.Mvc
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.Database.Sql
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.Database.Components
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.Database.Query
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.TextTemplating
INFO [2014-05-28 17:33:11Z]: Add-in loaded: MonoDevelop.VBBinding
INFO [2014-05-28 17:33:11Z]: ANDROID: Found Android SDK. API levels: 7, 8, 10, 12, 14, 15, 16, 17, 18, 19
INFO [2014-05-28 17:33:11Z]: ANDROID: Found Xamarin.Android 4.12.3
INFO [2014-05-28 17:33:11Z]: Initial entitlements: Android Priority 2014-12-25 09:00:31Z
INFO [2014-05-28 17:33:11Z]: Running license sync for Android
INFO [2014-05-28 17:33:12Z]: Found Xcode, version 5.1.1 (5085).
INFO [2014-05-28 17:33:12Z]: Found Xamarin.iOS, version 7.2.2.2.
INFO [2014-05-28 17:33:12Z]: Initial entitlements: iOS Priority 2014-12-25 09:00:31Z
INFO [2014-05-28 17:33:12Z]: Running license sync for iOS
   Loading Workbench
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.AssemblyBrowser
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.GtkCore
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.Deployment.Linux
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.CBinding
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.MonoMac
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.WebReferences
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.Database.Designer
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.Database.ConnectionManager
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.NUnit
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.Gettext
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.VersionControl.Git
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.DocFood
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.Database.CodeGenerator
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.MonoDeveloperExtensions
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.ChangeLogAddIn
INFO [2014-05-28 17:33:12Z]: Add-in loaded: MonoDevelop.RegexToolkit
      Initializing Main Window
INFO [2014-05-28 17:33:12Z]: Creating DefaultWorkbench
INFO [2014-05-28 17:33:13Z]: Updating Welcome Page from 'https://software.xamarin.com/Service/News'.
INFO [2014-05-28 17:33:13Z]: Updating Prebuilt Apps from 'https://xamarin.com/PrebuiltApps.xml'.
INFO [2014-05-28 17:33:14Z]: Add-in loaded: MonoDevelop.VersionControl.Subversion
INFO [2014-05-28 17:33:14Z]: Add-in loaded: MonoDevelop.VersionControl.Subversion.Unix
ERROR [2014-05-28 17:33:24Z]: Failed to update Android license: Timeout.
ERROR [2014-05-28 17:33:24Z]: Failed to update iOS license: Timeout.
INFO [2014-05-28 17:33:25Z]: Read license: Android Priority 2014-12-25 09:00:31Z
INFO [2014-05-28 17:33:25Z]: Read license: iOS Priority 2014-12-25 09:00:31Z
INFO [2014-05-28 17:33:26Z]: Prebuilt Apps already up-to-date.
INFO [2014-05-28 17:33:26Z]: Prebuilt Apps updated.
INFO [2014-05-28 17:33:26Z]: Prebuilt Apps image already up-to-date.
INFO [2014-05-28 17:33:26Z]: Prebuilt Apps image already up-to-date.
INFO [2014-05-28 17:33:26Z]: Prebuilt Apps image already up-to-date.
INFO [2014-05-28 17:33:26Z]: Prebuilt Apps image already up-to-date.
INFO [2014-05-28 17:33:26Z]: Prebuilt Apps image already up-to-date.
INFO [2014-05-28 17:33:26Z]: Prebuilt Apps image already up-to-date.
INFO [2014-05-28 17:33:27Z]: Welcome Page updated.
ERROR [2014-05-28 17:33:27Z]: Could not contact update server.
ERROR [2014-05-28 17:33:27Z]: Could not contact update server.
ERROR [2014-05-28 17:33:27Z]: Could not contact update server.
ERROR [2014-05-28 17:34:10Z]: Could not contact update server.
ERROR [2014-05-28 17:34:10Z]: Could not contact update server.
ERROR [2014-05-28 17:34:10Z]: Could not contact update server.
INFO [2014-05-28 17:35:17Z]: Found MonoMac.
INFO [2014-05-28 17:35:17Z]: Xamarin.Mac not installed. Can't find /Library/Frameworks/Xamarin.Mac.framework/Versions/Current/Version.
ERROR [2014-05-28 17:36:44Z]: Could not contact update server.
ERROR [2014-05-28 17:36:44Z]: Could not contact update server.
ERROR [2014-05-28 17:36:44Z]: Could not contact update server.

Answers

  • KenPespisaKenPespisa USBeta, University ✭✭

    Thanks for that! Logout/Login worked for me too.

  • davidbarrettdavidbarrett USUniversity

    +1 for me. Thanks for the tip.

  • Thanks for the tip. It saved me a lot of frustration

  • SalemeSaleme USMember

    Thank you :)

  • Mobile_DanMobile_Dan USMember, Beta, University, Certified XTC Partners ✭✭

    Thank You Ruben!

    Your comment helped fix this problem on my Mac almost a year after you posted the fix.

    Xamarin Studio reported that it could not contact the update server but I wasn't buying it. I was able to check for updates on my PC (through Visual Studio) without a problem. I knew I didn't have the latest Xamarin.iOS on the Mac so it bothered me that I could not update. Thankfully I found this thread.

    The only thing I've done unusually on the Mac is that I installed an update from the Beta Channel to fix an issue a while back and then switched back to the Stable Channel. I am not sure if that is related.

  • Worked for me. Thanks!

  • nickNaylornickNaylor DEMember ✭✭

    Solved my problem too :smile:
    I had this problem after renewing my license!

  • LesterMeeksLesterMeeks USMember ✭✭

    Thank You!

  • ShawnLee.4281ShawnLee.4281 USMember ✭✭

    Worked for me too.Thanks for the tip.

  • dermotKdermotK USMember, University
    edited September 2015

    Worked for me today too. Great tip!!!

    So logout then log back into your Xamarin account. No need to restart Xamarin or machine.

  • Yep, that worked - although in my case it said "Xamarin now activated on 3 of 4 computers" but I only have it installed on two. So, somehow the last update ate an activation, pacman-style.

  • Thanks a ton!! cant believe how simple that was!

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