I subscribed to XamU about 3 weeks ago via VS Marketplace. I'm being charged via my Azure subscription, but XamU homepage says that I need to subscribe to access more courses. Who can I contact to resolve this?
@LyndonHughey René's right, you can always contact us for support at [email protected]
I also want to let you know that we received your email regarding this and will be responding to you shortly. Thanks for your patience!
@KarinaUng, can you help Lyndon with this?
We are sorry to hear you are having problems accessing our course materials. Have you received an email from Xamarin University containing a redemption code? (Make sure to check your spam folder) If yes, please create a new account at Xamarin University or sign in with your existing account and redeem the code.
You can read more about this process in our docs at https://docs.microsoft.com/en-us/vsts/billing/xamarin-univ?view=vsts#buy-it
If this does not help, please feel free to contact [email protected] and include details of your purchase, used email addresses etc.
Thanks for the updates all. I did more searching and realized I could email the training email after I posted here. Feel free to delete this thread since it seems to be a support question. I initially thought I might have done something wrong in regards to switching over to the new account.
I got help from [email protected] Thanks @KarinaUng
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