I've been sending emails to [email protected] without any success, no replies at all, is it still valid?
Yes, [email protected] is still monitored and the best way to contact us. We will always respond back within 1-2 business days.
It looks like we had missed your email initially at it was at first directed to [email protected] which has been discontinued. Any subsequent emails in the same thread will not come to us unfortunately.
Please let us know if you have any additional questions.
Hi @SamirAdadow ,
Sorry, didn't know that. Anyway haven't received any response, do I need to send it "again" as a fresh one?
Thanks for the prompt response.
Hi @JoaoSilva.7604 ,
I have gone ahead and sent you a reply to your case. Please confirm you were able to receive it by responding directly to that email chain.
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