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Best way for contact to customers

cjacquelcjacquel FRMember ✭✭✭

Hello,
For a Xamarin application that sell a physical product, what is the best think to include in the application for the customer to contact my company:

  • A contact form.
  • Sending an email
  • writing a Sms
  • Phone link in the app.

Thank you,
Christophe

Posts

  • HunumanHunuman GBMember ✭✭✭✭

    Hi @cjacquel

    I suggest all of them.
    Besides budget/time constraints there is no reason not to give your potential customers the choice.
    That way they can use the method best suited to their needs

    If budget/time are an issue, I suggest you do the contact form and the phone link since they are "in-App" and immediate.
    The email and SMS user experience is a bit more disjointed and can result in the customer not bothering.

    Hope this helps,

    Tim

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